As promised, I will publish my first short Web Hosting review. I’m not going to review the control panel, I will focus on basic system information and daily use aspects.
I have more than a few sites with just host, they are all in one account and on the same fast server. A simple search will ell you almost all web hosts are offering unlimited almost everything on their website, on the home page and anywhere they can put an banner or ad. And yes, I signed up with just host because at the time they offered unlimited plan, unlimited disk space, bandwidth, database, add-on domains, it was all good for something less than $4 a month, best of all, the hosting platform is Linux, and they offer SSH access, though you will have to pay for it, something like $18/yr, but it’s really handy when you need some quick fix, I can access my account on the command line using my T-Mobile G2, I love SSH access even I have to pay for it. By the way, as I mentioned above, my sites are on a fast server, I have to pay for that privilege too.
To their credit, that fast machine is a total 16 cores Intel Xeon E5520 2.27GHz, 12GB RAM, around 900GB hard drive space, not too bad a machine. I don’t know what the slow machine looks like, probably I can find it out late. If there are not too many sites on the same server I think I will be in heaven but obviously this not the case. By my humble estimation, they probably put more than a few hundreds active sites on the same machine, probably more, so the fast machine essential becomes a “slow” machine. The access speed is at at slow side, and web response is not that great, maybe I should say OK but it’s quite slow from time to time. Now you know what kind of hardware environment I have, this is important because what happened late was interesting.
Last Saturday morning, when I was doing routine check of my sites, I found all my sites on just host were totally down with the information “This account has been suspended”, I was shocked, “what heck?”, then I found an email received at 3:12AM stating that my account was using too much system resources, you guessed it, CPU time! There were a few processes used more than 8% CPU time, namely wp-cron.php, and index.php, wp-cron.php is routinely called by wp installation itself, and index.php burst must have something to do with increasing visits. I contacted their support, first by calling their tier 1 support and I was instructed to contact technical support by email, I did and I got response pretty fast, they explained what happened in the email and offered me options, such as upgrade to a dedicated server which would cost me $149 a month, while I paid something around $200 for 3 years shared hosting, I was not ready to upgrade.
After a few emails my account was opened for my IP only, I took their advice and went ahead enabled database cache and page cache on all my sites, then they opened my sites to the public, so far my resource usage is under control, but I am keeping an close eye on the performance of my sites, and just host support is quite helpful in the process.
On a 1 to 10 scale, 10 being the best, I will give a 7 to just host server performance, 9 for their technical support, SSH is a plus(but you have to pay for it, others like greengeeks will offer SSH for free, but some hosts don’t offer SSH at all), 7 for price.
Web Hosting Hall of Fame Score: 7.9/10 (performance, support, price and extras)